Pivut – Privacy Policy

1. Scope of This Policy

This Privacy Policy applies to:

• Coaches registering or engaging through the Pivut platform
• Representatives of client organizations
• Website visitors
• Individuals participating in coaching engagements facilitated by Pivut

This policy does not apply to third-party websites or services that may be linked from our platform.

2. Information We Collect

We may collect the following categories of personal data:

A. Information You Provide Directly

• Full name
• Contact details (email, phone number, address)
• Professional qualifications and certifications
• Resume, LinkedIn profile, biography
• Coaching experience and specializations
• Tax registration details (GST, VAT, TRN, etc.)
• Banking details for payment processing
• Identity verification documents (if required)

B. Project-Related Information

• Coaching session schedules
• Engagement history
• Feedback reports
• Performance ratings
• Assessment data (where applicable)

C. Automatically Collected Information

• IP address
• Device type and browser information
• Usage logs
• Platform interaction data
• Cookies and tracking technologies

D. Sensitive Personal Data

We do not intentionally collect sensitive personal data unless required for a specific project or regulatory compliance. If collected, it will be processed with enhanced safeguards.

3. Purpose of Data Processing

We process personal data for the following purposes:

• Platform registration and profile management
• Positioning coaches to clients
• Facilitating coaching engagements
• Managing commercial transactions and invoicing
• Compliance with legal and tax obligations
• Quality monitoring and feedback analysis
• Platform improvement and analytics
• Communication and administrative coordination
• Fraud prevention and security monitoring

We process data only for legitimate business purposes or with your consent.

4. Legal Basis for Processing

Where applicable, we rely on one or more of the following legal bases:

• Performance of a contract
• Legitimate business interests
• Legal or regulatory obligations
• Consent
• Protection of legal rights

For international coaches or users in jurisdictions such as the European Union, processing is conducted in accordance with applicable data protection laws.

5. Data Sharing & Disclosure

We may share your data with:

A. Client Organizations

• For project positioning and delivery purposes
• Limited to relevant professional information

B. Service Providers

• Payment processors
• IT infrastructure providers
• Cloud storage providers
• Analytics vendors

C. Legal & Regulatory Authorities

• Where required by law
• For dispute resolution
• For enforcement of contractual rights

We do not sell personal data to third parties.

6. Cross-Border Data Transfers

As Pivut operates globally:

• Your data may be processed or stored outside your country of residence.
• Cross-border transfers are conducted with appropriate safeguards.
• We ensure reasonable contractual, technical, and organizational protections are in place.

7. Data Retention

We retain personal data only for as long as necessary to:

• Fulfill contractual obligations
• Comply with legal and tax requirements
• Resolve disputes
• Enforce agreements

Inactive coach profiles may be retained for archival or compliance purposes unless deletion is requested.

8. Data Security

We implement reasonable technical and organizational measures to protect personal data, including:

• Secure server infrastructure
• Access controls
• Encrypted communication channels
• Role-based access management

However, no digital transmission or storage system is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Subject to applicable law, you may have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent (where processing is consent-based)
• Request data portability
• Lodge a complaint with a supervisory authority

To exercise your rights, contact us at: connect@pivut.ai

10. Cookies & Tracking Technologies

We may use cookies and similar technologies to:

• Improve user experience
• Analyze platform performance
• Enhance security

You may manage cookie preferences through your browser settings.

11. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices.

12. Children's Privacy

Our services are not directed toward individuals under 18 years of age. We do not knowingly collect data from minors.

13. Platform Communications

By registering on the platform, you consent to receiving:

• Project-related communications
• Administrative notifications
• Compliance-related updates

You may opt out of marketing communications at any time.

14. Amendments to This Policy

We may update this Privacy Policy periodically. Updates will be posted on the platform with the revised “Last Updated” date. Continued use of the platform constitutes acceptance of the revised policy.

15. Contact Information

For any privacy-related queries, requests, or complaints, please contact:

Pivut Global Private Limited
# B-03, Good Earth Malhar, Patterns, Doddabele Kengeri,
Kumbalagodu, Bangalore, Karnataka, India, 560074

Email: connect@pivut.ai